Privacy Policy for Ask a TCM Doctor
Effective Date: 01.04.2025

1. Introduction
Welcome to Ask a TCM Doctor. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.tcm-online.pl/en/.

2. Data Controller
The data controller responsible for your personal data is:

Ask a TCM Doctor
Garbarska 12, 42-200, Częstochowa, Poland
Email: taiji@wp.pl
Phone: +48 512 115 507

3. Data We Collect
We may collect and process the following personal data:

  • Personal Identification Information: Name, email address, phone number.
  • Technical Data: IP address, browser type, operating system, referring URLs, and information about your interaction with our website.
  • Health Information: Any health-related information you voluntarily provide through our contact forms or consultations.

4. How We Collect Data
We collect data through:

  • Direct Interactions: When you fill out forms on our website, subscribe to our newsletter, or contact us directly.
  • Automated Technologies: Cookies and similar tracking technologies that collect technical data as you interact with our website.

5. Purpose of Data Processing
We process your personal data for the following purposes:

  • To Provide Services: Facilitating consultations and providing information related to Traditional Chinese Medicine.
  • Communication: Responding to your inquiries, sending newsletters, and providing updates.
  • Improvement: Analyzing website usage to enhance user experience and our services.
  • Legal Compliance: Adhering to applicable laws and regulations.

6. Legal Basis for Processing
Our processing of your personal data is based on:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes.
  • Contractual Necessity: When processing is necessary for the performance of a contract with you.
  • Legal Obligations: When processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided your rights and interests do not override those interests.

7. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your data with:

  • Service Providers: Third-party vendors who assist in operating our website and providing our services.
  • Legal Authorities: When required by law or to protect our legal rights.

8. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR.

9. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements.

10. Your Rights
Under GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing your data.
  • Data Portability: Request transfer of your data to another party.
  • Objection: Object to the processing of your personal data.

To exercise these rights, please contact us at taiji@wp.pl.

11. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

12. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences.

13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website.

15. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ask a TCM Doctor
Garbarska 12, 42-200, Częstochowa, Poland
Email: taiji@wp.pl
Phone: +48 512 115 507